Ak71 FAQ — All Your Questions Answered in One Place

Yes, registering with ak71 is completely free — no registration fee whatsoever. Once your account is open, you can even play some free games without making a deposit.

Each member is only One account can be opened. Attempting to open multiple accounts may result in all accounts being closed and balances forfeited. Our Terms & Conditions See.

Your account is activated as soon as registration is completed via mobile OTP. For large withdrawals, identity verification (NID) may be required. Additional verification is generally not needed for smaller transactions.

Yes, you can change your mobile number by contacting support and verifying your identity. The process typically takes 24 hours. For security reasons, this cannot be done directly through the app or website.

• Minimum Deposit: BDT 100
• Standard Maximum Deposit: BDT 50,000 (per transaction)
• VIP members are eligible for higher deposit limits

Limits are subject to change — for the latest information, Deposit Page See.

Deposits via bKash, Nagad, and Rocket typically 30 seconds to 2 minutes are credited to your account. Bank transfers may take longer. If funds don't arrive within 5 minutes, contact support with your transaction ID.

ak71 does not charge any deposit fees. However, your payment provider (bKash/Nagad) may apply their own transaction fees. Check your mobile banking app for details on any applicable charges.

Minimum Withdrawal BDT 200. Maximum withdrawal limits depend on your account level. For regular members, the standard daily limit is BDT 1,00,000.

If your withdrawal hasn't been processed within 30 minutes:

• Check whether the wagering requirements on your account have been met
• Check whether your KYC verification is still pending
• Contact support chat with your transaction ID

Our support team is available 24/7.

No, bonus balance cannot be withdrawn directly. Only winnings earned after meeting the specified wagering requirements can be withdrawn. The wagering conditions for each bonus are detailed in the respective bonus offer.

Wagering requirements mean you must place a specified amount in bets after receiving a bonus before you can withdraw. For example, a 5x wagering requirement on a BDT 100 bonus means you need to wager a total of BDT 500. You can track your progress using the bonus tracker in your account.

Share your referral code with a friend. When they register and make their first deposit, you'll earn a bonus. The referred person also receives a welcome bonus. Referral bonus amounts may change from time to time.

The welcome bonus is available on your first deposit only. However, ak71 regularly offers reload bonuses, cashback, and free bet promotions. Log in to your account and check the promotions section regularly.

Yes. ak71 offers in-play (live) betting with real-time odds updates throughout the match. A cash-out option is also available on selected matches.

All slots at ak71 use certified RNG (Random Number Generator) technology. Game RTP (Return to Player) typically ranges from 93%–97%, and the RTP for each game is listed in its info section.

If a match is cancelled or abandoned and the bet qualifies for cancellation under our rules, the full staked amount will be refunded to your account. Details: Terms & Conditions।

Go to Account Settings › Security and enable "Two-Factor Authentication." An OTP will be sent to your mobile at every login. Keeping this enabled significantly improves your account security.

If you suspect anything, immediately:

• Change Password
• Log out of all devices
• Notify support via Live Chat — we will temporarily lock your account

Our security team is active 24/7.

Go to Account Settings and select the "Close Account" option, or submit a request to support. If you need to close your account due to a gambling concern, a self-exclusion option is also available. Details: Responsible Gaming।

Yes. Registering via the ak71 app earns you an extra 10% bonus, plus access to app-exclusive promotions and notifications.

Keep the app updated to enjoy new features and security improvements. Some updates may be mandatory — older versions might not support login. You'll receive update notifications directly through the app.